Hidden Dynamics 365 Diagnostics Console

Quick Tip

Have you been in situations where your users are experiencing performance issues with Dynamics CRM that you cannot replicate?

Not many people know, but Dynamics CRM includes a hidden diagnostics page that enables you to troubleshoot client side issues including network performance issues and web browser compatibility issues.

How Do I Find It?

The diagnostics page is accessible here: http://<YourCRMServer>/tools/diagnostics/diag.aspx

How Does it Work?

When users navigate to the diagnostics page, a series of tests can be executed on the users browser to check for any issues including slow network connectivity and browser performance issues.

More information can be found here – https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/verify-network-capacity-throughput-clients

Hope you’ve found this tip useful

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Shane Bartholomeusz

G’day, I’m a technical solutions consultant based in Perth, Australia that specialises in the Microsoft technology stack, including .NET, Dynamics 365, Azure and general web development etc.

This blog is my place to share my thoughts, helpful solutions and just random nerdy stuff.

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